Located amongst the magical surrounds of Tea Gardens and beautiful waterways of Port Stephens.

TERMS & CONDITIONS

CANCELLATION POLICY

If the reservation is cancelled outside the 14 days, the deposit will refunded, less a $100 administration fee. Should you wish to cancel your reservation within 14 days of arrival you will forfeit the entire deposit. If the reservation is cancelled inside 7 days, or in the case of a no show, the total price of the reservation will be charged. A 50% deposit fee of reservation is required on all bookings, unless otherwise agreed with management.

CREDIT CARDS

We accept Credit Cards and Cash but do not accept cheques on arrival. Credit card charges apply and vary on card type.

CHECK IN/CHECK OUT

Check-in is from 2.00 pm on the day of arrival and check-out is 10.00 am on the day of departure. Late checkout can be arranged if available, and may incur an extra fee. If you need to check out outside of reception hours please contact us during office hours to finalise your guest account prior to departure.

ARRIVAL

Our office hours are 8.00 am to 5.00 pm Monday to Friday, Sat & Sun office hours are 8am to 4.00pm Should you be arriving outside of this time we ask that you call reception to make alternative arrangements. On Arrival full payment for your accommodation is required. Whilst individual apartments can be booked, and all efforts of management will be made to maintain the booking for the chosen apartment, management do not guarantee the allocation of any specific apartment.